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Privacy Policy

1. Information We Collect

Personal Information

When you request a CRO analysis, we collect:

• Email Address: To send you the analysis report
• Website URL: The website you want us to analyze
• IP Address: Automatically collected for security and analytics purposes

Website Analysis Data

During our analysis, we may collect publicly available information from your website, including:

• Page structure and content
• User interface elements
• Technical performance metrics
• Conversion funnel information

Analytics and Tracking

We use Microsoft Clarity and similar tools to understand how users interact with our service to improve user experience.

2. How We Use Your Information

We use your personal information to:

• Conduct comprehensive CRO analysis of your website
• Generate and deliver personalized analysis reports
• Communicate with you about our services
• Improve our analysis algorithms and service quality
• Comply with legal obligations and protect our rights

3. Legal Basis for Processing (GDPR)

Under the General Data Protection Regulation (GDPR), we process your personal data based on:

• Consent: When you explicitly agree to our processing (checkbox on our form)
• Legitimate Interest: To provide and improve our CRO analysis services
• Contract Performance: To deliver the analysis service you requested

4. Data Sharing and Disclosure

We do not sell, trade, or rent your personal information. We may share your data only in these circumstances:

• Service Providers: With trusted third-party services that help us deliver our analysis
• Legal Requirements: When required by law or to protect our rights
• Business Transfers: In the event of a merger, acquisition, or sale of assets

5. Data Security

We implement appropriate technical and organizational measures to protect your personal data, including:

• Encryption of data in transit and at rest
• Regular security assessments and updates
• Access controls and authentication mechanisms
• Secure data storage and backup procedures

6. Data Retention

We retain your personal information:

• Analysis Data: For 2 years to provide ongoing support and improvements
• Email Communications: For 3 years for business records
• Analytics Data: Anonymized after 14 months

7. Your Rights (GDPR)

Under GDPR, you have the right to:

• Access: Request a copy of your personal data
• Rectification: Correct inaccurate personal data
• Erasure: Request deletion of your personal data
• Portability: Receive your data in a machine-readable format
• Objection: Object to processing based on legitimate interests
• Restriction: Request limitation of processing
• Withdrawal: Withdraw consent at any time

To exercise these rights, contact us at: privacy@gomage.com

8. International Data Transfers

Your data may be processed in countries outside the European Economic Area (EEA). We ensure appropriate safeguards are in place, including adequacy decisions and standard contractual clauses.

9. Cookies and Tracking

We use essential cookies and tracking technologies for:

• Website functionality and user experience
• Analytics and performance monitoring
• Security and fraud prevention

10. Children\'s Privacy

Our service is not intended for children under 16. We do not knowingly collect personal information from children under 16.

11. Changes to This Policy

We may update this Privacy Policy periodically. We will notify you of significant changes by email or through our website.

12. Contact Information

For privacy-related questions or concerns, contact:

For EU residents, you also have the right to lodge a complaint with your local data protection authority.

Last updated: January 1, 2025